Excellent customer service speaks for itself, especially
when our customers do the talking:
"Doing business with John Price and Staff at Chicago Industrial
Fasteners has always been a pleasure. Since day one, their attention
to our needs has been excellent in every fashion. Every inquiry we've
brought to the table has been remedied to our complete satisfaction,
in the most expedient manner.
It is sincerely a pleasure to do business with a vendor like CIF
that makes their customer feel like they have been so well taken
care of. I highly recommend them!"
"Thank you John and Staff for all your great efforts!"
-John Ulrich, Cascade Container Corporation
Purchasing Mgr.
“As a manufacturer of pumps,
I do not always have the time to monitor our fastener re-order points.
Tim of CIF makes sure we are on top of these situations before someone
on my production floor does.”
-Kevin Cutts, Webster K Pumps
Manufacturer of pumps
"I can expect quick turnarounds on pricing requests, more importantly,
I can also reach someone, whether it is my sales person or the main
office. Every order ships on time with the right parts, packaged
and delivered to the correct location. CIF wants to help us , not
just sell us parts, and I think of them as a business partner not
just another supplier."
-Tony Taylor, Advanced Flexible Systems
Design & Manufacture Expansion Joints
"Once I place an order with Chicago Industrial Fasteners, I
am confident that they will take it from there. I really appreciate
how promptly Tim and John respond to our requirements and requests.
They actually call me with progress updates. CIF is genuinely passionate
towards serving the needs of their customers."
-Dan Tome, Advanced D.C. Motors, Inc.
Manufacturer of D.C. & A.C. Motors
"Our customer received the 12.9 sockets you rushed to them for
our project. I want to thank you and the staff at Chicago Industrial
Fasteners for delivering on your promise, and making us look great
in the eyes of our customer! Thanks again for your prompt, professional
service!"
-Mark P. Chandler, Powertrain Engineers,
Inc.
Engineering Consultants
"Now that our clients Liberty turbine is `flying', and the rush
orders for prototype construction hardware are behind us, the Clipper
team wishes to extend our greatest thanks and appreciation for your
extraordinary performance on this project. We counted on you so often
to provide fasteners on short notice and were never disappointed.
No other vendor surpassed your record of responding
to our emergency requirements for both standard and custom products
to near impossible schedules with consistent follow-up and fair prices.
Thanks again for your support and we look forward to
a long and mutually beneficial association on this and new projects."
-Edwin Hahlbeck P.E. CMfgE, Powertrain Engineers,
Inc.
Engineering Consultants
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