Customer Feedback Survey : Custom Shoulder Bolt : Machined Fasteners : Stainless Steel Fasteners : Metric Fasteners : Metric Bolts : Chicago Industrial Fasteners, LLC

Customer Questionnaire
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Company Name:

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Please Rank in Accordance to Importance
(From 1 to 5, Please select one rank number per item)

Service & Communication

Quality Products

On-time Delivery & Order Accuracy

Price

Product Availability & Lead Time

Other:

Please rate CIF on each of the following:
1: Poor 2: Fair 3: Good 4: Excellent

Our quotation response time?

The accuracy of our Quotations?

Our competitive pricing?

Our quoted lead times versus our competition?

The order processing & confirmation process?

Our response time to expedite updates?

Our on-time delivery record?

The order fulfillment accuracy?

The shipping rates?

Our response time to your communications?

Professionalism of our staff?

Our reliability & commitment?

Your overall satisfaction with CIF?

Will you consider ordering from CIF in the future?

Have you ever visited our website @
www.1877WeRbolts.com?

Additional Comments or Suggestions:

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