Q: |
My
current supplier told me it takes about a week to get
parts zinc plated…is that true? |
A: |
Not
CIF, in fact Mr. Customer if you can place the order
today by 9 am we will ship it to you tomorrow! "We
have local relationships with reliable platers that
enables us to plate jobs in 24 hours or less...depending
on your needs. If you have a special requirement,
please let us know and we will go to work for you!" |
 |
Q: |
If
we place a blanket purchase order based on our EAU of
120,000 parts, and you ship us 12,000 per month, do we
have to pay for all 120,000 pieces upfront? |
A: |
No,
in fact CIF will stock and release parts per your schedule,
and invoice only the pieces shipped to you on that particular
release.
|
|
Q: |
Can
you ship our product using our boxes, packaged in a kit? |
A: |
Sure,
we can custom package any order to meet the needs of
our customers.
|
|
Q: |
Do
you have an in-house lab for inspection and testing? |
A: |
"No,
all product that requires testing is tested at a contracted
lab that is certified to the highest level. Your
certifications will be from this thorough and professional
laboratory who we have used for over 10 years." |
|
Q: |
How
do you ship your product? |
A: |
"Most
of our shipments go out based on customer request. If
you have an LTL carrier that offers you a great discount
we will accommodate, and use them. If you would like
us to shop the freight cost for you and offer you
an option, we would be glad to do that also. We use
UPS for non-truck shipments. If you use FED EX or
another expedited carrier, no problem, let us know
at time of order and we will take care of the rest." |
|
Q: |
Do
you have same day service? |
A: |
Yes,
in most cases we will do what ever it takes to satisfy
the needs of our valued customer.
|
|
Q: |
Are
the bulk fasteners you import certified? |
A: |
Yes,
all our overseas partners are QS or ISO certified, in
fact, in many cases we have visited the facilities that
may have produced your parts.
|
|
Q: |
Do
you accept credit cards? |
A: |
Yes,
Visa and Mastercard.
|
